Support Operations
Customer Assistance
Contact our team for support, order updates, and general inquiries.
Direct Channels
Verified Support Desk
Address
114 Augusta Park Terra Alta, WV 26764
Email Address
support@directproductsources.com
Phone Number
+1 304-789-8173
Complimentary Transit Over $100 | 100% Offline Cash on Delivery
Support Ticket
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Knowledge Base
Frequently Asked Questions
01. How can I know when a product is back in stock?
Customers can subscribe to restock notifications through our newsletter system to receive updates whenever popular items become available again.
02. Can I place an order for multiple delivery addresses?
At this time, separate orders are required for different delivery locations to ensure accurate shipment processing and tracking.
03. What happens after my order is confirmed?
Once your order is successfully placed, our fulfillment team begins processing, packaging, and preparing it for shipment as quickly as possible.
04. Do you offer customer assistance before purchase?
Yes, our support team is available to answer product questions, assist with availability inquiries, and help customers choose suitable items.
05. Are products inspected before dispatch?
Every order goes through a packaging and quality review process to help ensure products are properly prepared before leaving our facility.
06. How can I stay updated on special promotions?
You can subscribe to our mailing list to receive exclusive discounts, seasonal promotions, inventory alerts, and product launch announcements.